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Health Care Safety Net Administration

Offices within the Health Care Safety Net Administration (HCSNA)
Phone: (202) 442-5961

Office Function/Purpose
Office of the Deputy Director
  • Provides overall program leadership and policy direction
  • Responsible for the strategic direction of the HCSNA
  • Coordinates policy direction between various departments, offices and other non-governmental organizations
  • Oversees the budget for the HCSNA, the Alliance Contracts, and the DC General Campus, and other legal matters
Office of Internal Operations
  • Provides direct supervision of the day-to-day administrative operations of the HCSNA
  • Responsible for assisting with the development of the HCSNA Strategic Plan
  • Monitors progress towards goal completion
  • Ensures that all program goals and objectives are completed through appropriate staff assignments
Office of Community Health Systems
  • Provides direction towards creating an integrated healthcare delivery system
  • Monitors and provides oversight on key services
    • Patient access to primary and specialty care
    • Management information systems
    • Data reporting
    • Network Integration
    • Patient-to-provider ratios
    • Compliance with cultural competency standards
Office of Quality Assurance and Improvement
  • Provide direction on ensuring and improving the quality of healthcare
  • Develops policy and establishes protocols
  • Oversees and monitors the cost effectiveness of service utilization, disease management, and quality improvement activities
Office of Financial Management
  • Provides direction on budgeting, spending, and cost containment measures
  • in conjunction with the District of Columbia’s Chief Financial Officer (CFO)
  • Develops policy and procedures to ensure appropriate spending levels in conjunction with the DC Chief Financial Officer
  • Develops procedures to review claims/invoices
  • Monitors the Medicaid match process
  • Oversees the financial reconciliation process
Office of Facilities Management
(DC General)
  • Responsible for the operation and maintenance of the physical facilities on the grounds of the DC General campus
  • Manages housekeeping services, medical records, procurement of services contracts, and storage 
  • Responsible for distribution of supplies, transportation, security, mail distribution, and communications
  • Responsible for managing and coordinating all related DC General closeout activities
Staff Assigned to HCSNA from Office of the CFO and Corporation Counsel
  • One Senior Financial Analyst from the (CFO) and one Special Counsel from Corporation Counsel provide appropriate budgeting, legal advice and policy guidance
DC Healthcare Alliance Numbers
Alliance Member Services (202) 842-2810
Toll Free 1 (866) 842-2810
TTY (202) 216-9884